Terms & Conditions
A LEGAL DISCLAIMER
At Crystal Clear, we strive to provide the highest quality service possible. We ask that you adhere to our policies, terms of business, and respect our staff.
Crystal Clear offers a mobile service at your workplace or doorstep. For our operations, we require a safe and accessible power & water source. In adherence to our insurance policies and for the safety of our staff and vehicles, we will not commence work on any vehicle located on a main road, heavily trafficked road, or narrow street. Additionally, we are unable to provide services in pay-and-display car parks.
If your home address or desired service location falls under any of the aforementioned categories, please contact us beforehand. Crystal Clear cannot control traffic conditions, natural events, or actions of others.
TERMS & CONDITIONS - THE BASICS
Should we need to cancel or reschedule your booking due to unforeseen circumstances, we will normally do so in 48 hours of the original appointment. For interiors that are heavily soiled with dirt, pet hair, or mould, additional charges will apply. We recommend sending photos prior to booking so we can provide an accurate estimate. If not, the price will be negotiated on the day before any work begins.
When booking your detailing service, a 50% deposit is required to confirm your appointment. The remaining balance will be charged upon completion of the service. If you choose to cancel your booking, please provide us with at least 48 hours' notice. Failure to do so will result in the forfeiture of your deposit.
By booking with us, you agree to these terms and conditions. If a booking is affected by any of the conditions outlined above, full booking charges may still apply. An invoice will be sent to the address and email provided at the time of booking. Failure to pay will result in legal action. A missed booking represents a lost wage for us; therefore, we cannot afford to bear any loss of time or pay under any circumstances.
DISCLAIMER
Failure to comply with these terms will result in appropriate legal action.